Notice to B-to-C End Customers

Notice to B-to-C End Customers

Thank you for your interest in our products and services. To ensure a perfect shopping experience, we outline our core service commitments below.

Product Selection

We offer a product matrix of over 10,000 SKUs, allowing you to mix and match freely according to your needs to satisfy diverse usage scenarios.

Logistics Service

Shipping is complimentary for all delivery routes within mainland China; no additional logistics costs are required. Any other requirements shall be subject to the outcome of mutual communication.

Shipping Timeliness

We guarantee that in-stock products will be shipped within 3 working days. the delivery time of custom products is subject to mutual confirmation. We strictly monitor timelines to ensure on-time delivery.

Consultation Service

We provide 16 hours of online consultation daily, from 08:00 to 24:00 (Beijing Time). For any other inquiries, please contact us via:

📞 Phone: +86 18821245366

💬 WeChat Work: (same number as the phone number)

📧 Email: Heduen2025@163.com

We look forward to assisting you!